Frequently Asked Questions
How do I get started?
Schedule your free 15 minute phone consultation. We will get to know each other and I will answer any questions you might have. If we both feel it is a good fit, we will schedule an intake appointment either in-person or online.
Prior to your intake session, you will need to complete consent forms, intake forms, and payment, all to be completed online.
Following your intake session, we will discuss how frequent you will like to meet for therapy sessions and schedule your first individual session!
How often do you recommend we meet for sessions?
This will vary by person and the goals we have developed. We will meet at the pace you are most comfortable with (i.e. weekly, bi-weekly, monthly, on an as needed basis, etc.).
Do you accept insurance?
At this time, I currently accept Kaiser Insurance as well as all major credit/debit cards, cash, or check. If you prefer to work with insurance or have a Health Savings Account (HSA) and they cover out-of-network providers, I can provide you with a monthly superbill that you may submit directly to your insurance company for reimbursement. Superbills will only be provided upon request. Please note: Superbills will include a DSM ICD-10 diagnosis.
How do I know if my insurance company will reimburse me?
Please contact your insurance company to find out more about your out-of-network mental health benefits. Click the link below for a list of questions to help you get started.
What is your payment and cancellation policy?
My fee for an individual intake session is $200 per 50-75 minute session. An intake session for couples or family is $225 per 50-75 minute session. Individual sessions are $175 per 50 minute session. Couples and Family Sessions are $200 per 50 minute session. At-home therapy services are available by appointment for an additional $50. I am willing to travel to your home in the Los Angeles County areas of West LA or South Bay.
All fees must be received PRIOR to the session. All fees can be paid through the Client Portal on Simple Practice. In unforeseen circumstances, payments can be processed at the time of appointment if advanced notice is provided either via email or phone.
If you are unable to attend your scheduled session, please contact me to cancel at least 48 hours in advance. This gives me time to fill the slot with someone else hoping to schedule a session. If you fail to contact me, you will be charged in full for your session.
What if I can’t afford your fees?
I have limited spots for sliding scale fees. This means I can offer lower fees based on financial need. Your mental health is important. If spots are full, I can provide you with referrals upon request.
How does confidentiality work?
All communications and even our relationship are confidential unless you provide written authorization to release information about your treatment. However, by state law and professional ethics, the following situations allow me to reveal information obtained during therapy to another person or agency without your authorization:
• If a client reports child abuse or neglect, or elder/dependent adult abuse or neglect, I have to report this. Even if the client is not the one who committed the act of abuse or neglect, I am a mandated reporter and have to report it.
• If a client makes a threat of imminent, serious violence towards an identifiable victim, I have the duty to warn.
• If a client intends to end their life, I will break confidentiality.
• If a court subpoenas a client’s record, I have to turn it over to the court. If however, I think it would be damaging to do so, I can advocate for limited release/confidentiality of the record. But, if the court denies this, I have to turn the record over.
What if I’m still not sure therapy is for me?
Let’s discuss this more. When you’re ready, schedule your free 15 minute phone consultation.
© Teryn Hara 2021